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The Moodle forum activity allows users to receive notifications in their inbox relating to posts from forums they belong to, with the ability to reply and communicate using their own email address.
The Refined Training platform offers a modification that ensures the ‘from’ email address is not blocked by the server by using a ‘no reply’ email address.
Access and disable
To access the modification, navigate to Site administration >>>> Plugins >>>> Activity modules >>>> Forum
When the Use user's email address is disabled, the Refined Training setting will supply the user’s email address so that recipients can reply personally rather than through the forum.
Please note that even if this setting is set to ‘Yes”, individual users can still choose to keep their email hidden in their profile.
For RDS hosted clients, this feature is not enabled unless those clients have their own SMTP server set up.
When the setting is enabled, the email is sent from an alternate SMTP server that does not require validation for outgoing emails, and notifications sent from a user’s email address will not be received.
To set the email@example.com as the ‘from’ address for all forum notification emails, select the forum_replytouser checkbox. All emails will show the ‘no reply’ email address as the ‘from’ email.
Remote clients or clients using an alternative SMTP server
For remote clients, or clients using an alternate SMTP server, the Refined Training platform offers an alternative default allowing for a new setting to override the Moodle email default.
To resolve this, Refined Data has built a forum notification setting for Email address in reply to default to ‘no’ with the option to select ‘yes’. Selecting ‘yes’ will maintain the Moodle default so that forum notifications are sent from the user’s email.
You can visit https://docs.moodle.org/27/en/forum for additional documentation on forums to understand these options in greater detail.